Terms & Conditions

Welcome to Sarah and Patrick Dublin. These Terms & Conditions govern your use of our website and all purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

Please read these Terms carefully before making a purchase.

Scope of Application

These Terms & Conditions apply to every order placed through the Sarah and Patrick Dublin website.

By placing an order, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You agree to comply with all policies published on our website.

If you do not agree with these Terms, please do not use our website or place an order.

Product Information

We strive to present all products, descriptions, images, and pricing as accurately as possible.

However:

  • Product colors may appear slightly different depending on your screen or device settings.

  • Minor variations in size, color, packaging, or finish may occur.

  • Product images are intended for illustrative purposes.

  • Typographical errors, pricing mistakes, or other inaccuracies may occasionally occur.

Sarah and Patrick Dublin reserves the right to correct errors, update information, or cancel orders affected by obvious pricing or description mistakes.

Orders & Payment

An order is considered confirmed only after full payment has been successfully received.

Available payment methods may vary depending on your country or region.

If a payment is declined or cannot be verified, we reserve the right to delay or cancel the order until payment has been successfully completed.

Customers are responsible for ensuring that the payment information they provide is accurate and authorized.

Order Processing & Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery times after dispatch are generally 1–7 business days, depending on the destination.

Many of our products are shipped directly from trusted international fulfillment partners in order to reduce unnecessary waste and improve operational efficiency.

Delivery estimates are provided in good faith but are not guaranteed.

Unexpected delays caused by:

  • Customs inspections

  • National holidays

  • Carrier disruptions

  • Weather conditions

  • High shipping volumes

  • Other circumstances beyond our reasonable control

do not automatically entitle the customer to cancel an order or receive compensation, except where required under applicable law.

Customers are responsible for complying with any local customs regulations or import requirements applicable in their country.

Returns & Order Cancellation

Please refer to our separate Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Because orders enter processing quickly, cancellation requests cannot generally be accepted once processing has begun.

Customers agree to contact our customer support team before initiating a chargeback or payment dispute. We are committed to resolving any issues fairly and efficiently whenever possible.

Nothing in this section limits any mandatory consumer rights provided under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Sarah and Patrick Dublin shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or services.

Our total liability shall never exceed the purchase price paid for the specific product giving rise to the claim.

We are not responsible for:

  • Delivery delays outside our reasonable control.

  • Incorrect shipping information provided by the customer.

  • Packages marked as successfully delivered by the shipping carrier to the address supplied by the customer.

  • Delays resulting from customs procedures or local authorities.

Customers are responsible for reviewing their shipping information carefully before completing their purchase.

Intellectual Property

All content available on this website, including but not limited to:

  • Product descriptions

  • Photographs

  • Graphics

  • Logos

  • Website design

  • Text

  • Icons

  • Branding

  • Layout and visual elements

is the exclusive property of Sarah and Patrick Dublin or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

Complaints Procedure

Customer satisfaction is important to us.

If you have a complaint regarding your order, product, or our services, please contact our customer support team as soon as possible.

To help us investigate your request efficiently, please include:

  • Your order number.

  • A detailed description of the issue.

  • Clear photographs where applicable.

We aim to respond to all customer inquiries within 5 business days.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the country where Sarah and Patrick Dublin operates, unless mandatory consumer protection laws in your country of residence provide otherwise.

Any disputes arising from these Terms shall be submitted to the competent courts having jurisdiction under applicable law.

Nothing in these Terms limits any statutory rights that consumers may have under mandatory consumer protection legislation.

Changes to These Terms

Sarah and Patrick Dublin reserves the right to update or modify these Terms & Conditions at any time.

Any changes become effective immediately upon publication on our website. We encourage customers to review these Terms periodically to stay informed of any updates.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Sarah and Patrick Dublin
Email: sarahpatrickdublin@gmail.com